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Renta
/
Questionnaire
Questionnaire
Renta
/
Questionnaire
Questionnaire
Customer satisfaction survey
1. Are you satisfied with the goods and the service provided by RENTA PUMPS?
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
2. If you are not satisfied, please, indicate why?
3. How often do you buy goods or services from RENTA PUMPS?
Every day
Approx. once a week
Approx. once a month
Several times a year
Once a year
4. How long have you been buying goods or services from RENTA PUMPS?
Less than a month
1 to 6 months
6 months to 1 year
1 to 3 years
More than 3 years
5. How satisfied are you with the goods supplied by RENTA PUMPS?
Very satisfied
Satisfied
Neutral
Not satisfied
Completely dissatisfied
6. How satisfied are you with the Quality by RENTA PUMPS?
Very satisfied
Satisfied
Neutral
Not satisfied
Completely dissatisfied
7. How satisfied are you with the Price by RENTA PUMPS?
Very satisfied
Satisfied
Neutral
Not satisfied
Completely dissatisfied
8. How satisfied are you with the Satisfaction of needs by RENTA PUMPS?
Very satisfied
Satisfied
Neutral
Not satisfied
Completely dissatisfied
9. How satisfied are you with the co-operation with RENTA PUMPS
Very satisfied
Satisfied
Neutral
Not satisfied
Completely dissatisfied
10. How satisfied are you with the After-sales support with RENTA PUMPS
Very satisfied
Satisfied
Neutral
Not satisfied
Completely dissatisfied
11. How satisfied are you with the Order processing time with RENTA PUMPS
Very satisfied
Satisfied
Neutral
Not satisfied
Completely dissatisfied
12. How do you evaluate goods and services provided by RENTA PUMPS in comparison with similar offers on the market?
Much better
Slightly better
Almost the same
Worse
I don’t know
12. Do you plan to purchase goods and services from RENTA PUMPS
Yes
Maybe
Maybe
No
Not sure
13. Please, share any other comments in relation with the goods and services provided by RENTA PUMPS.
Name
First
Last
Date
MM slash DD slash YYYY
Email
Company name
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